The British Consulate-General in Düsseldorf is part of a global network representing the UK’s political, economic, and consular interests overseas. Our mission is to provide modern, efficient, and compassionate services to British nationals abroad, while supporting the UK government’s priorities. The British Consulate-General in Düsseldorf is looking for an independent, dynamic, and detail-oriented part time Pro-Consul to join our dedicated team.
We aim to be a diverse and inclusive employer, welcoming to people of all backgrounds. The senior leadership is committed to ensuring that we are a supportive and fair place to work. The Germany Network values are kindness, inclusivity, honesty, professionalism and responsibility. These values guide how we work on a daily basis, and all staff must adhere to them.
Main purpose of job:
In this role, you’ll provide professional and empathetic consular assistance to British nationals living in or visiting Germany—supporting them through life’s most challenging moments. From assisting vulnerable individuals to delivering modern, efficient services, your work will have a direct impact on people’s lives.
You’ll collaborate with colleagues across Germany and the wider EuroAsia region, which spans 29 countries, and contribute to prevention campaigns, crisis management, and outreach initiatives. This is a chance to build strong networks with local authorities, NGOs, and UK partners while representing British interests abroad.
Your Key Responsibilities:
- Consular Services: Issue Emergency Travel Documents, provide notarial services, and manage appointments.
- Assistance: Deliver empathetic support to British nationals in distress, liaising with UK and local authorities.
- Prevention & Outreach: Develop campaigns, organise events, and build networks to keep the British public informed.
- Crisis Management: Play a vital role in preparedness and response during emergencies.
- Corporate Contribution: Engage in Embassy life, promote wellbeing, and support a positive working environment.
Why You’ll Love This Role:
- Make a Real Difference: Every day, you’ll help British nationals through some of life’s toughest challenges—your work truly matters.
- Dynamic and Varied: No two days are the same. From assisting individuals in need to planning prevention campaigns and engaging with stakeholders, you’ll enjoy a diverse workload.
- International Collaboration: Work closely with colleagues across Germany and the wider EuroAsia region, building networks and sharing best practices.
- Professional Growth: We invest in your learning and development, offering opportunities to expand your skills and take on new responsibilities.
- Supportive Environment: Join a team that values diversity, wellbeing, and continuous improvement, where your ideas and contributions are encouraged.
- Rewarding and Challenging: Consular work is fast-paced and evolving—perfect for those who thrive on responsibility and impact.
Join us and help shape the future of consular services!
Don’t miss out on this fantastic opportunity!
Our Ideal Candidate shows:
- Full professional proficiency in German and English (written and spoken, minimum of C1 level for CEFR framework*);
- Customer service: previous experience in a customer facing role and ability to response to a wide range of customer needs;
- Excellent organisational and time management skills;
- Good communication and interpersonal skills;
- Computer literacy in all Microsoft Office packages (including Copilot AI) and accurate typing skills;
- Flexibility, resilience, patience, and the ability to deal with difficult situations, including the ability to work unsocial hours in an emergency or crisis;
- Ability to display a high level of discretion and responsibility.
For further details on this vacancy and information on how to apply, please follow the link.